Philosophy and Our Values

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Integrity

Platinum Microfinance provides financial services to its customers to enhance their well-being. It realizes this ethically and with transparent, fair, and cost-effective methods.

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Quality of Services

At Platinum Microfinance we believe that our customers deserve tailor-made as well as efficient services. We provide these services in a handy, proactive, and timely manner.

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Transparency

We provide our customers and stakeholders with complete and accurate information about the terms and conditions of our products and services. Information is provided in a user-friendly manner to enable them to easily understand those terms and conditions

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Confidentiality

Privacy of our customers and other stakeholders is strictly secured, and such data is only used upon their consent, and they are well informed on specific purposes of data usage.

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Non-Discrimination

Platinum Microfinance considers all its customers and other stakeholders as value assets and takes all of effort to make sure that the institution treats them fairly in all matters.

Platinum Microfinance Philosophy

At Platinum Microfinance, we refer to our clients as partners. This is because their success determines ours. Our balanced business and social performance outlook, and the associated objectives we set for ourselves, are closely tied to our partners' capacity to build sustainable businesses that improve the income of their families leading to improvements in their resilience and quality of life.